Clear terms / July 2026
The details.
In black and white.
Your accepted quote or statement of work sets the scope and specific commercial terms. These documents explain the general conditions that support it.
Service Contract
The full agreement, including payments, acceptance, fair use, intellectual property and termination.
Terms of Service
A summary of the general terms, read alongside the Service Contract.
Service Level Agreement
Hosting availability, support priorities, response targets and exclusions.
Acceptable Use Policy
Responsible use of hosted services, content and AI features.
Privacy Policy
How we use personal information and how to exercise your rights.
Data Processing Addendum
How we process personal data on your behalf, including safeguards and subprocessors.