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Varsuite
AI & automation

Bespoke AI agents that know your business

We build a custom AI agent that understands your whole organisation, your data and your processes, then works alongside your team to handle real work every day.

hermes.acme.varsuite.app agent online
Hermes
acme workspace agent
4 sources linked
Which acme-store orders are still unpaid past their due date, and who owns each account?
Priya, Finance . 09:41
Three invoices are overdue, totalling £8,420. I have pulled them from acme-store with the account owner on each.
INV-20418 Northbridge Ltd £4,200 Sam O.
INV-20377 Harlow Joinery £2,980 Dani R.
INV-20355 Velo Cycles £1,240 Sam O.
Hermes . 09:41
Hermes is drafting a chase email to the two owners.
Ask Hermes about your orders, customers or stock.
private to acme
Trained on your data, tools and processes
Works alongside your team, not against it
Built in hours, perfected by humans
Connects to the systems you already use
£100 deposit, balance due on approval
Affordable monthly care keeps it sharp

What is a bespoke AI agent?

A bespoke AI agent is a custom piece of software that understands your whole organisation, your data and your processes, and works alongside your team to get real work done. Unlike a generic chatbot, it is built around how your business actually operates.

It can read your documents, follow your rules, use your tools and answer questions the way someone who knows your business would. You decide what it can see and what it is allowed to do.

In practice, an agent might triage enquiries, draft replies, pull the right information from your systems, prepare reports or carry out routine tasks that currently eat your team's time.

How is it different from ChatGPT or an off-the-shelf bot?

The difference is context. A public chatbot knows the internet but knows nothing about your customers, your products, your pricing or your way of working. A Varsuite agent is grounded in your organisation, so its answers reflect your reality rather than a generic guess.

We connect the agent to your own knowledge and systems so it can act, not just chat. That means it can look things up, take steps and complete tasks on your behalf, within limits you set.

Key differences include:

  • It is trained on your data, not just public information.
  • It follows your processes and your tone of voice.
  • It can connect to your tools and take action, not only reply.
  • You control its access, its limits and its sign-off rules.

How fast can you build one?

Most agents are up and working in days, not months. Our AI builds the first version in hours, then our human team perfects it, tests every behaviour and signs it off before it touches anything real.

The exact timeline depends on how many systems the agent needs to reach and how much it is allowed to do. A focused agent that answers questions from your documents is faster to ship than one that takes actions across several tools.

We start small with a clear, useful job, prove it works, then expand its responsibilities once you trust it.

What can a Varsuite AI agent actually do?

It can take on the repetitive, knowledge-heavy work that slows your team down. The right job depends on your business, but agents are well suited to anything that follows a pattern and relies on information you already hold.

Common uses we build include:

  • Answering staff and customer questions from your own knowledge.
  • Triaging enquiries and routing them to the right person.
  • Drafting emails, summaries, quotes and reports.
  • Pulling and combining data from the systems you use.
  • Handling routine steps in a process so people can focus on judgement calls.

If a task is better removed entirely, our Process Replacement service can rebuild the workflow around the agent rather than bolting it on. For broader, scheduled work across your tools, see our Business Automation service.

How does it connect to our data and systems?

We connect the agent to the data and tools you already rely on through secure integrations, so it works with your real information rather than a static copy. Our Data Integrations service handles the plumbing that lets the agent read from, and write to, your systems safely.

If your customer records live in a system the agent needs, we can link it, and if you need that system built or improved, our Custom CRM service can do that too. The agent only sees what you allow, and every connection is set up with permissions and limits in mind.

Your sensitive information is handled carefully. You decide what the agent can access, what it can change, and what always needs a human to approve.

How much does a bespoke AI agent cost?

A £100 deposit secures most builds, and the balance is only due once you have approved the finished agent. You see it working before you pay in full, so you are never committing to something you have not tested.

After launch, an affordable monthly care plan keeps the agent maintained, monitored and improving as your business changes. Models, tools and needs move on, and the care plan keeps your agent current.

The full price depends on what the agent does and how many systems it touches, so we give you a clear, honest quote before any work begins.

Questions

AI Agents, answered.

No. A Varsuite agent is built to work alongside your team, taking the repetitive work off their plate so they can focus on judgement, relationships and the things people do best. You decide which tasks it handles and which always stay with a person. Most clients use agents to make a small team feel much larger, not to cut headcount.

Yes. You control exactly what the agent can see, what it can change, and what needs a human to approve first. We set up secure connections and sensible limits, and sensitive information is handled with care rather than left in the open. The agent works within the boundaries you set, not beyond them.

No. We design the agent to fit how your team already works, whether that is through chat, email or the tools you use day to day. There is nothing to install or configure on your side. Our human team handles the build, the testing and the setup, and we show you how to get the most from it.

Every agent is tested and signed off by our human team before it goes live, and we set clear limits on what it can do without approval. For anything sensitive, we make sure a person reviews before action is taken. If something needs adjusting, your monthly care plan covers ongoing tuning and fixes so the agent keeps improving.

Most agents are working within days rather than months. Our AI builds the first version quickly, then our human team perfects and tests it before sign-off. Simpler agents that answer questions from your documents ship faster than ones that take actions across several systems. We usually start with one clear job and expand from there.

In most cases, yes. We connect agents to common business tools, customer records and data sources through our Data Integrations work. If a system needs building or improving first, we can handle that too. We will tell you honestly what is and is not possible before any work begins.

Ready when you are

Put an AI agent to work in your business

Tell us what slows your team down and we will design an agent that handles it. A £100 deposit gets the build started, and you only pay the balance once you have approved it working.